Frequently Asked Questions

RubanMarket is an online marketplace where you can buy and sell items, open a shop, post or find jobs, list or search property rentals, and connect with others through feeds. It combines classifieds, e-commerce, jobs, and social in one platform.

Creating an account and browsing listings are free. Listing items as an individual seller is free for basic use. Shops and certain premium or promoted features may have fees, check the relevant pages or contact us for details.

RubanMarket is available globally for classified ads, jobs, property rentals, and social features. Shopping (buying from shops and checkout) is available in Moldova and the United States. We may expand to more regions over time.

Search or browse the catalogue or shop catalogue, open the listing you like, and use "Send a message" to contact the seller. For shop products, you can add items to cart and checkout when shopping is available in your region.

Payment options depend on the listing and your region. For shop purchases in supported regions, payment is processed through the platform. For classified ads, you and the seller agree on payment (e.g. cash on pickup, bank transfer). Never send money before meeting or receiving the item unless you trust the seller and the channel.

Shop checkout is currently available in Moldova and the United States. Sellers in other regions may list items; contact them to ask about international shipping or local pickup.

Create an account, go to "Add listing", and add photos, title, description, price, and category. Publish the ad and respond to messages from buyers. You can edit or archive the listing anytime from your account.

Basic individual listings are free. Promoted listings, extra visibility, or other premium options may have fees. Shops have their own terms — see For Business or open the Seller Hub for details.

For classified ads, you and the buyer agree on payment (cash, transfer, etc.). For shop sales in supported regions, payments are processed through the platform and you receive payouts according to the shop agreement.

Open the Seller Hub from For Business, the shop, or the Open a Shop page. Create your seller account, set up your store, and add products. The Seller Hub opens in a new tab.

You can sell products that comply with our policies and the law. Prohibited items (e.g. illegal goods, counterfeits) are not allowed. Check our Terms and User Agreement for the full list.

Your shop has a public page that anyone can view. Buyers find it via the shop catalogue, search, or your profile. You can share your shop link to promote it elsewhere.

Go to the Jobs section from the main menu, then create a new job listing. Add the job title, company name, description, location, and any requirements. Publish the listing so job seekers can find and apply.

Open the job listing and use the contact option (e.g. message or apply button) to send your interest. Include your CV or a short intro if requested. The employer will respond via the platform or the contact details they provide.

Job listing terms may vary. Check the Jobs section and any pricing or subscription information there, or contact us for business and recruitment options.

Tap or click Sign up and enter your email or use a social login (e.g. Google, Apple if available). Complete verification if required. You can then add a profile photo and details and start browsing or listing.

Go to your account or profile settings and look for the option to delete or deactivate your account. If you don't see it, contact us and we'll guide you through the process.

Use the "Forgot password" link on the login page. Enter the email associated with your account and follow the instructions to reset your password.

Meet in a safe, public place when possible. For high-value items, prefer secure payment methods. Don't share sensitive data (passwords, full card numbers) via chat. Use in-app messaging so we can help if there's a dispute. Report suspicious or abusive behavior.

Try to resolve it by messaging first. If you can't, use the report or help options in the app or contact support. For payments made through the platform, our payment and dispute policies may apply.

Use the "Report" or similar option on the listing or profile. Choose the reason (e.g. scam, prohibited item, harassment) and submit. Our team reviews reports and takes action when appropriate.